Don’t stress—we’re here to help. If you’re facing issues with an ongoing project, there are several steps you can take. Start by discussing the issue directly with the Pro—clear communication often solves most challenges. If that doesn’t work, our customer service is here for you—reach out anytime, and we’ll step in to enforce our
Terms of Service as necessary. You can drop customer service a message,
here. Please be mindful that our customer service team will only be able to respond between 9am to 5pm AEST Mon-Fri, they do have a life outside work too.